Refund Policy

30-day money-back guarantee

AssetFlow, operated by Chidozie Frank Obilo, offers a 30-day money-back guarantee on subscription purchases. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How refunds are handled

Our payments and refunds are processed by our Merchant of Record, Paddle.com. Refund requests are governed by Paddle's Refund Policy.

How to request a refund

1. Visit paddle.net and look up your order using the email address used at checkout.
2. Select the order and request a refund, or contact Paddle support from that page.
3. Alternatively, contact our support team through the Service and we will help coordinate the refund with Paddle.

After the 30-day window

After 30 days, refund requests are reviewed on a case-by-case basis. You can cancel a subscription at any time to stop future renewals; cancellation prevents further charges but does not automatically refund the current billing period.

Questions

For billing or refund questions, contact Paddle at paddle.net, or reach out via the support channels in the Service.